Service Provider Privacy Policy

At Discovered You, we respect the privacy of our service providers. This Privacy Policy explains how we collect, use, and safeguard provider information when you register and operate on our platform, apps, and services.

1. Information We Collect

We may collect the following types of information from providers:

• Personal Details: Name, phone number, email address, identification details, and location.
• Professional Information: Licenses, qualifications, service categories, and work history.
• Service Records: Bookings, schedules, performance ratings, and customer feedback.
• Financial Data: Payment details, commission records, and transaction history.
• Technical Data: Device type, IP address, app usage, and browser information.

2. How We Use Provider Information

Provider information is used to:

• Verify identity, qualifications, and eligibility to deliver services.
• Connect providers with customers through the platform.
• Process payments and commissions securely.
• Manage bookings, schedules, and service performance.
• Communicate updates, policies, and operational notices.
• Improve the Provider App, PWA, and overall platform experience.

3. Sharing of Information

• Provider information is shared only with customers as necessary to deliver services.
• We do not sell or rent provider data to third parties.
• Information may be disclosed if required by law or to protect the rights and safety of our users and platform.

4. Data Security

• Provider data is stored securely using industry-standard protections.
• Access is restricted to authorized personnel and customers as required.
• Systems are continuously monitored and updated to prevent unauthorized access.

5. Provider Rights

Providers have the right to:

• Access and review their personal and professional information.
• Request corrections to inaccurate data.
• Request deletion of their account and associated data, subject to legal and operational requirements.
• Opt out of promotional communications at any time.

6. Platform Access

• Providers manage bookings through the Provider App (available on iOS, Google Play, and PWA).
• Customers access services through the Customer App (available on iOS, Google Play, and PWA).
• Data collected through apps and PWA is handled under this Privacy Policy.

7. Amendments

• This Privacy Policy may be revised, updated, or amended at any time by the management of Discovered You.
• Continued use of the platform after changes indicates acceptance of the updated policy.

8. Governing Law

• This Privacy Policy is governed by the laws of Sri Lanka.
• Any disputes will be resolved under Sri Lankan jurisdiction.

Get in Touch

📍 Address Trinco Road, Batticaloa, Sri Lanka

📞 Phone +94 704429929

✉️ Email support@discoveredyou.com

🌐 Website www.discoveredyou.com

✨ Discovered You — Protecting provider privacy while empowering trusted on-demand services.